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General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [5] business days of the date of your order. Business day mean Monday to Friday, except holidays. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the state to which the item is shipped. 

Receiving Requirements

All pieces require adult signature upon delivery.

Questions

If you have any questions about the delivery and shipment or your order, please contact us at [email protected]